Live Chat Software
19th - 20th June 2018 | London, UK

Mike O’Donohue

Chief Data Officer
Camelot Group


2:55 PM Putting Customer Centricity at the Core of the Data Strategy: Improving Insights and Enhancing Relationships

  • Optimising business outcomes through a customer centric strategy
  • The importance of knowing your customers: Data capture and leveraging insights to deliver the right message, at the right time and in the correct way
  • Leveraging data to create new experiences and optimising engagement for customers
  • Keeping pace with changing expectations from customers and their needs
  • Getting to grips with the latest innovations like machine learning and understanding how they can be applied to their business


Check out the incredible speaker line-up to see who will be joining Mike .

Download The Latest Agenda