Francisco José Montalvo
Director of Fourth Platform
Telefonica
Check out the incredible speaker line-up to see who will be joining Francisco.
Download The Latest AgendaAgenda Day 2
Tuesday, August 6th, 2019
2:20 PM Telefonica’s Fourth Platform: Creating New Relationship Models with Customers through Trust
- Overview of the “Fourth Platform”: Drivers, strategy and desired outcomes
- Improving user relationships by enabling them to manage their digital experiences and control the data generated by the company’s products and services
- Untapping the value of data to our customers
- Managing privacy: The cornerstone of trust
- Use cases: Evaluating challenges and opportunities for the customer and the business to date