Live Chat Software
19th - 20th June 2018 | London, UK

Francisco José Montalvo


Director of Fourth Platform
Telefonica


2:20 PM Telefonica’s Fourth Platform: Creating New Relationship Models with Customers through Trust

  •  Overview of the “Fourth Platform”: Drivers, strategy and desired outcomes
  • Improving user relationships by enabling them to manage their digital experiences and control the data generated by the company’s products and services
  • Untapping the value of data to our customers
  • Managing privacy: The cornerstone of trust
  • Use cases: Evaluating challenges and opportunities for the customer and the business to date


Check out the incredible speaker line-up to see who will be joining Francisco.

Download The Latest Agenda